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Privacy Policy

Privacy Policy

This Privacy Policy explains how Episode Hamster collects, uses, shares, and retains personal data in connection with its website and related services for real estate agents. It applies to information processed through episodehamsterthing.click and related communications.

Terms of ServiceContact
Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Privacy Office

Contact Information

Privacy contact
feedback@episodehamsterthing.click
Telephone
+81 90-1409-0971
Mailing address
京北宮町宮野 95-1, 京都市, 京都府, JP, 601-0406
General contact

Use the contact details below for privacy questions, requests, or complaints related to this policy.

Contact Page
01 · Purpose

How We Use Data

We use personal data to operate the site, respond to inquiries, provide legal and administrative services, manage client or prospect communications, maintain records, improve site performance, protect against misuse, and meet legal or regulatory obligations. We may also use data to support billing, conflict checks, document management, and other internal business functions connected with our services for real estate agents.

Processing is limited to purposes that are relevant to the site and its services.
02 · Sharing

Service Providers and Partners

We may share personal data with vendors and other service providers that support hosting, security, analytics, communications, document handling, and related operational functions. We may also share information with professional advisers and other counterparties involved in a matter when necessary to provide the requested service. These recipients are expected to use the information only for the purposes for which it is shared and to handle it under appropriate confidentiality obligations.

Service providers receive only the information needed to perform assigned functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data when we believe disclosure is required by law, regulation, court order, or lawful request from a public authority. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the site, our users, or others.

Legal disclosures are limited to what is required or reasonably necessary.
Data category

Data We Collect

We may collect identifiers and contact details, inquiry content, account or case information, service preferences, transaction-related records, device and usage data, and other information you choose to provide. In a legal services context, this may include information relevant to real estate matters, such as property-related details, communications, and supporting documents submitted through the site.

The categories of data collected depend on how users interact with the site and services.
Collection source

How We Collect Data

We collect personal data directly from you when you submit forms, request information, communicate with us, or otherwise use the site. We also collect data automatically through system logs, device identifiers, browser information, and usage records generated when you access or interact with the site. In some cases, we may receive information from service providers that support site operation or from parties you authorize to share information with us.

Information is obtained from direct submissions, service use, and limited technical logs.
Cookie type

Cookies and Similar Technologies

The site may use essential cookies needed for core functions, preference cookies that remember settings, and analytics or performance cookies that help us understand how the site is used. These technologies may support security, session management, load balancing, and basic traffic analysis. Where required by law or browser settings, certain cookies may be limited or disabled.

We use a limited set of cookies and similar technologies for operation and measurement.
User control

Cookie Controls

You may control cookies through your browser settings and, where available, through site-level preference tools. Disabling some cookies may affect site functionality, security features, or the accuracy of usage measurement. We do not rely on cookie controls to limit processing that is necessary for the operation of the site or for compliance with legal obligations.

Cookie settings can usually be adjusted in the browser or device used to access the site.

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or restriction of specific processing. You may also object to processing in some circumstances or ask about the basis on which we handle your information. Where a request cannot be fully granted, we will explain the reason in general terms.

Available rights may vary depending on the nature of the data and applicable law.

To protect privacy and security, we may ask for information needed to verify your identity and understand the scope of your request. We will review requests within a reasonable period and respond in accordance with applicable law. If we cannot act on a request, we will provide a general explanation where appropriate.

Requests are reviewed for identity and scope before we take action.

We keep personal data only for as long as needed for the purposes described in this policy, including service delivery, recordkeeping, dispute handling, security, and legal compliance. When data is no longer required, we delete it, anonymize it, or otherwise handle it in a manner consistent with our retention practices and applicable law.

Retention periods depend on the purpose of collection and any legal or operational need to keep records.

If we make material changes to this Privacy Policy, we will post the updated version on the site and revise the effective date where appropriate. Continued use of the site after an update means the revised policy applies to future processing, subject to any rights or obligations that apply under law.

We may revise this policy to reflect operational, legal, or technical changes.